Privacy Policy

This policy explains how Luxury Sparks Ltd (company number 12281667, registered in England and Wales) uses the personal information you give us through this website.

What we collect

When you request a quote we collect your name, phone number, postcode, the service you are interested in and any details you choose to add about the job.

How we use it

• To contact you about your enquiry and arrange a visit or quote
• To carry out and manage any work you ask us to do
• To keep records we are required to keep by law

Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.

Who we share it with

We use trusted service providers to run this website and to manage enquiries, including our marketing partner who handles lead follow-up on our behalf. They only use your information to provide those services to us. We never sell your data.

How long we keep it

If you do not become a customer we delete your enquiry details within 12 months. Customer records are kept for as long as needed for guarantees, certification and legal requirements.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing luxurysparksltd@yahoo.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact

Luxury Sparks Ltd, luxurysparksltd@yahoo.com, 07481 270142.